Temple Health’s (providers and hospitals) provider agreement with health insurance company, Keystone First Family Health Plans, is scheduled to end on July 31st.
While both Temple and Keystone are working hard to work out a new agreement, we have not yet been able to do so. Pending changes apply to the following Keystone plans:
- Keystone First PA Medicaid
- Keystone First Community Health Choices
- Keystone First VIP Choice Medicare Advantage
If no agreement is reached, Temple Health providers/facilities will no longer be participating providers with the plans listed above beginning August 1st. This means that Keystone may not cover for care at Temple Health hospitals and doctors’ offices, except for emergency services.
The Temple Health sites include:
- Temple University Hospital (Broad and Ontario Streets)
- Temple University Hospital - Episcopal Campus
- Temple University Hospital - Northeastern Campus
- Temple University Hospital - Jeanes Campus
- Temple Women & Families Campus
- Fox Chase Cancer Center
- Temple Ready Care sites
- Temple Physician Offices (including Chestnut Hill providers)
If we are unable to reach an agreement, you can continue to receive care from Temple Health providers by switching your PA Medicaid Managed Care/Community Health Choices plan from Keystone to another health plan listed below.
You Can Change Your Health Plan
As a PA Medicaid/CHC recipient, you have the right to change managed care plans at any time. You can easily make this switch by contacting the PA Enrollment Center at 1-800-440-3989 or via www.enrollnow.net. Your new plan will become effective within 30-45 days. A Temple Health Financial Counselor can also assist you with making a change and/or answer any questions you may have about changing plans. Please call 215-707-7771 with any questions/concerns or to request assistance with changing plans.
Temple Health has a long-standing commitment to the health of our community and we wish to continue to treat you and your neighbors. Thank you for choosing us for your health care.
Available PA Medicaid Managed Care/CHC Plans
Temple Health is contracted with the following PA Community Health Choices Plans. Choosing one of these plans will ensure that you continue to have access to Temple Health doctors and hospitals.
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UPMC Community Health Choices: 1-800-286-4242
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PA Health and Wellness 1-844-917-0175
Temple Health is contracted with the following PA Medicaid Managed Care plans. Choosing one of these plans will ensure that you continue to have access to Temple Health doctors and hospitals.
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Health Partners Plan: 1-800-440-3989
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PA Health and Wellness 1-844-917-0175
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UPMC for You: 1-800-286-4242
Temple Health Financial Counselors are also available for assistance at 215-707-7771.
Do You Have Keystone VIP Choice Medicare Advantage?
If you have the Keystone VIP Choice Medicare Advantage plan and wish to continue to receive care at Temple Health, please call Temple Health Financial Counseling at 215-707-7771 to discuss your options for switching plans.