One call to Temple Transportation Team’s Transfer Center at 866-4T3-TEAM (483-8326) gets your patient transferred to the appropriate hospital and transportation dispatched. As soon as you request a patient transfer to a Temple Health hospital, dedicated mission support coordinators prepare for the air or ground transport of your patient.
Transfers from an In-Patient Unit
Call the Transfer Center at 866-4T3-TEAM (483-8326) and be prepared to provide basic demographic information, including the patient’s diagnosis, what service you need and any other pertinent clinical information. A mission support coordinator will then directly connect you with the attending physician on-call for that service. Once physician acceptance is determined (usually within 5-10 minutes), we will request that the last 24 hours of progress notes, most recent set of lab results and radiology reports be faxed to us at 215-707-9564. We will then process the request through the finance department and then admissions for a bed assignment.
Note that patients who have no insurance or out-of-state insurance may take longer to clear than others. Patients who are unstable, going directly to the operating room or have another emergent need may bypass the finance process based on our clinical guidelines. Once a bed is assigned and financial clearance is known, we can assist you in setting up transport of your patient to Temple.
Transfers from an Outside Emergency Department
Call the Transfer Center at 866-4T3-TEAM (483-8326) and request to perform an ED-to-ED transfer. Much like an in-patient transfer, be prepared with the same information or as much information as possible. A senior mission support coordinator will connect you with the attending emergency physician for acceptance. ED-to-ED transfers will not go through the finance process and, once physician acceptance is known (usually within minutes), we can assist you in setting up transport for your patient to Temple without delay.
Direct Admission from a Physician’s Office
Fax the following information to us at 215-707-9564:
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Patient’s demographic sheet including insurance information
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Most recent set of lab results
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Last 24 hours of progress notes
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Admitting diagnosis
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Intended plan of care
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Accepting physician (if known; if not, call 215-707-8726 to be connected to an attending physician)
Please note that all physician-to-physician calls must be to/from an attending physician. Residents and fellows may not make the initial call for physician acceptance. All calls will be recorded.